Paspatou Shipping offers reliable and express logistics and transport solutions tailored to meet your needs without wasting your valuable time. From our Boston office, we efficiently handle your packages, ensuring they reach their destinations in Jamaica, Haiti, and the Dominican Republic quickly and safely. Trust us to provide a seamless shipping experience with prompt service, transparent tracking, and dedicated customer support every step of the way.
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Find every answer you need with our comprehensive FAQ section. Whether you have questions about shipping, costs, tracking, or packaging, we’ve got you covered with clear and easy-to-understand information to make your Paspatou Shipping experience smooth and hassle-free.
We ship packages from our Boston office to Jamaica, Haiti, and the Dominican Republic.
Bring or send your package to our Boston office with complete recipient details. We will handle the shipping process and provide tracking information.
We do not accept hazardous materials, illegal items, perishable goods, or any products prohibited by customs regulations of the destination country. Contact us if you are unsure about a specific item.
Shipping costs depend on the package’s weight, size, destination, and service type. Contact our office for a quote or use our online calculator (if available).
Delivery times vary by destination and carrier, typically between 15 to 30 business days. Customs clearance or other delays may affect delivery time.
Yes, we provide tracking numbers for all shipments so you can monitor your package’s status online.
Report any lost or damaged shipments within 30 days of expected delivery. Provide supporting documents like photos or receipts to file a claim.
Yes, optional insurance is available for your packages. Please ask our staff for details and costs.
The recipient is typically responsible for any customs duties, taxes, or fees upon arrival in the destination country.
Please use sturdy, secure packaging to protect your items during transit. We recommend bubble wrap, strong boxes, and clear labeling.
Yes, we accommodate both personal and commercial shipments. Contact us for special arrangements or bulk shipping rates.
You can reach us via email at support@paspatou.com or by phone at 617-606-0707.